"If you don't take care of your customers, your competition will!"
We Take The Mystery Out Of A Great Bottom Line
Cross the "finish line" to success
Operating a restaurant, bar or night club i probably one of the most challenging careers that anyone can choose. As easy as many people think it looks, a restaurant operation is, plain and simple, very difficult to make successful and profitable. You may have a great idea but it takes much more than good ideas to impact a restaurant, bar or night club operation. Change, both in restaurant operations and in the marketplace, is happening almost every single day and the Food Service Industry in 2008 is very much different than that of cuts a year or two ago. Understanding "how to cook" no longer makes a good restaurateur or a successful restaurant. Today you need to understand all aspects of an operation from accounting to personnel, from customer service to labor cost control, from cooking to security and, most important, the changing wishes and desires of your customers. Most operators just cannot keep up with all the changes and challenges that are so very important to your operation and pop up each day.
You, quite naturally, will be apprehensive at hiring an outside person to "come in and tell you how to run your business", but really, that is not what we do. We will come in and analyze every aspect of your business based on accepted industry standards and standards you have set for your business. We utilize our extensive training and experience to identity what we think may be distinct challenges for you. We then outline these challenges, and the reasons we think they are important, develop suggestions for you to correct or enhance them and then, if you wish, we will stand shoulder to shoulder with you and assist you to implement them. You choose the challenges you want to address and use our suggestions as a basis for you to expand and enhance these very items.
We never dictate. We only explain and assist you in developing your business.
It’s great to be in business, it’s much better when you are making a good profit. We stand shoulder to shoulder with you to design and implement these programs so that you fully understand them, are comfortable with their operation and are getting improved results on your bottom line."We will save or make you more money than our fees, or we will refund every penny you paid us."
FOOD SERVICE ACCOUNTING
We will develop, train and implement a” state of the art", back office restaurant accounting and management reporting system and controls that will interface or enhance your current accounting package. Line by Line analysis of your P & L to increase your profit margin and develop or improve your monthly Profit Statement to be more users friendly and explicit. This process will give each operator and Manager the necessary information and tools to better evaluate and control their operations and create additional profit.
Develop and implement a "true cost" (theoretical) cost analysis reporting system that not only responds to operational concerns and reduces operational expenses.
Design, train and implement a program of operation controls to eliminate product waste, reduce theft and expose inventory shrinkage.
Develop and implement systems and controls that will reveal "Ideal vs. Actual" for each operating expense on your P & L statement.
LABOR COST CONTROLS
We will develop and implement a labor control program that will reduce your labor costs without adversely affecting service to your customers.
We will also design, train and implement an effective staff customer service program for improved efficiency and better customer service.
Implement a proven Sales Productivity Report that is effortless to maintain and will raise your per person check averages along with lowering actual food and labor cost percentages.
Develop and implement an effective motivational program for staff and management.
FOOD AND BEVERAGE COST CONTROLS
Menu design, costing & implementation.
Custom design, train and implement an easy to maintain, affordable, computerized inventory and recipe program which will cost, scale and store an unlimited number of recipes for both food and liquor.
Develop, train and implement a "theoretical" food cost program that will compare your actual food cost to your theoretical costs.
Develop, train and implement a "theoretical" food cost program that will compare your actual food cost to your theoretical costs.
MANAGING CONSULTANT
Lost your Manager unexpectedly? We will provide you with a highly experienced, professional Manager to replace your current one either permanently or on a temporary basis.
Your Managers need training? We will manage your operation while we train your new or current Manager or while we implement the changes you determine are necessary to your operation to improve your bottom line.
INCREASING SALES
We will develop and implement a specific, strategic marketing program designed specifically for your operation. We will use our Marketing and Promotions experience to increase your sales and enhance your bottom line.
STAFF TRAINING
P. R.C. will develop a customized training program for each position in your restaurant that is both cost effective and insures compliance of all your company policies and procedures. We will write and develop policy manuals for each operational area in your restaurant.
POINT OF SALE (POS) SYSTEMS
P.R.C. will evaluate, re-configure, train and implement, whether it is your existing system or the selection of a new system or hardware.
CONCEPT DESIGN / DEVELOPMENT
We will design and implement new menus, new procedures, renovations or build from the ground up. Our experience includes free standing buildings, mall locations and food courts.
DESIGN, CONSTRUCTION, OPENING
We will assist or manage the design, construction and opening of your new location or company from A to Z, complete.
Don't leave your opening to "chance"; our extensive unit opening experience will make your Grand Opening a smooth, exciting event, which will pay you dividends for many years.
MARKETING AND PROMOTIONS
We will develop a marketing and promotions program designed specifically for your operation. We will gather facts on your customers, develop marketing directions, recommend promotions and assist you with the implementation and tracking of these programs to enhance and increase your revenue.
SECRET SHOPPERS
Our Secret Shopper forms are customized to fit your operation and we can provide comprehensive reports as often as you like. This is a great way to check on your operation when you are not there.
OPERATIONAL EXPERIENCE
P.R.C. Offers you more than 100 years of expert, successful operational experience in almost every facet of the hospitality industry, at a fraction of the cost. Our access to other experts in the industry allows us to design and implement state-of-the-art programs to ensure that your operation is the best that it can be.
MANAGEMENT SELECTION
We will help you recruit and select the "right" management personnel to run your operation, and, we can manage your operation while the selection process is on-going.
YOUR SPECIAL NEEDS
D’Michael Culinary Group offers a wide range of special services designed to fill whatever your needs are. If you need something special, we will design, train and implement it completely
to your requirements.
© 2019 D’Michael Culinary Group
888.452-3523